The simple terms for texting with the Tahoe Star Hotel front desk.
Last updated: August 2026
Program name: Tahoe Star Hotel Messaging. The Tahoe Star Hotel sends text messages to guests and prospective guests who contact us — answering questions about rooms and rates, confirming and following up on reservations, and providing customer support. Replies may come from our front desk team or our AI front-desk assistant.
You opt in by texting or calling us, or by giving your mobile number on our website contact or reservation form. By doing so you agree to receive related text messages at that number. We do not send marketing texts, and your consent is never shared with third parties.
Message frequency varies and depends on your interactions with us — typically replies to your questions and follow-ups about your stay.
Message and data rates may apply, depending on your mobile carrier and plan.
You can cancel at any time by replying STOP to any message — you will receive one confirmation and no further texts. For help, reply HELP, or contact us directly (below). Carriers are not liable for delayed or undelivered messages.
Call (530) 536-3920 or email stay@tahoestarhotel.com. Tahoe Star Hotel, 10015 West River Street, Truckee, CA 96161.